Contact Us

Contact Us

If you have questions about an order, product information, shipping, payment, or after-sales support, please contact us through the information below.

Customer Support

Email: [support@example.com]
Business Hours: Monday to Friday, 10:00–18:00 JST
Response Time: Usually within 1–2 business days

Required Information for Order Support

When contacting us about an existing order, please include:

• Order number
• Full name used for the order
• Email address used at checkout
• Product name
• Brief description of the issue
• Photos or videos if the issue concerns product damage, incorrect items, or defects

Important Notice

We do not provide medical advice. For health-related questions, please consult a qualified healthcare professional.